Tom Hoare

Thursday 5th November 2020

Below are my notes from the lecture with Tom Hoare. I was really inspired by this talk as service design isnt a career I’ve never heard of it before but it is a career I am really interested in and potential peruse in the future. I really like the idea of being a problem solver and helping customers and members of the public have better experiences. I believe this would be a really rewarding and exciting Job to explore.